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(23-02-2015, 08:55 PM)VestedInterest Wrote: One of the biggest bug bear of online purchases is the cost and time taken to deliver the goods. Amazon takes about 2-3 weeks. Zalora however, having a local base takes only 3 days. Challenger can do well if they can cut down delivery time to 1 day, ie same day delivery. If McDonald's can do such why not challenger. They could start their own delivery service using motorbikes! I'm sure 80% of their products can be carried on a motorbike, fruits of the miniaturization of technology.
Many retailers in the US have very little display products in their store. If you wish to view products not displayed, you go to their online stores. The stores are more like collection centers. This is another model to follow. Another good model is order online, store email/sms when order ready, and pickup from store with online or shop payment or add delivery charge for delivery by normal / courier post.
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Just to share an article from Today, since the discussion is on Brick&Motar vs Online retailing.
Why retailers need to raise productivity now.
While rising costs of labour and store rental put more pressure on traditional retailers, online retailers — less affected by such constraints — are experiencing phenomenal growth. The online shopping market size of Singapore is forecasted to reach S$4.4 billion this year, a big jump from S$1.1 billion five years ago, PayPal’s Study On Online And Mobile Shopping Insights showed. ...
http://www.todayonline.com/commentary/wh...epage=true
I have nothing else to say.
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I would like to add that most brick and mortar shops compliment their sales via online. Those that want to save cost, will rely on third parties sites such as Qoo10 or Amazon or eBay.
If you have noticed, some IT products that are being offered on Qoo10, requires the buyer to go down to their shop to pick up their item; hence, that is why some items are cheaper to buy from such sites.
It does look like Challenger is moving away from Valore's accessories and I do welcome such a move. IMHO, challenger should focus more on higher priced items because they have leverage on their name.
As a consumer I do want to save money especially when it comes to bigger ticket items. At the same time , when I choose to buy from wherever, I would like to have a peace of mind that I'm not being con. The shop that I buy from needs to be trustworthy. Challenger ranks high in a name that people can trust.
Sites like Qoo10 elevates questionable shops by having a feedback section for potential buyers to gauge whether they would like to take the risk. When I buy from such sites I will need to do a risk assessment to see whether saving that $10 is worth not knowing whether I will receive a genuine product, or whether it will be defective, if it is defective, will I need to pay additional postage and how much time will all these incur to me.
Of cause all these risk assessment need not take place if I'm just buying a $10 accessory from an online store.
Two cents worth
(vested)
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(25-02-2015, 08:00 AM)NTL Wrote: Just to share an article from Today, since the discussion is on Brick&Motar vs Online retailing.
Why retailers need to raise productivity now.
While rising costs of labour and store rental put more pressure on traditional retailers, online retailers — less affected by such constraints — are experiencing phenomenal growth. The online shopping market size of Singapore is forecasted to reach S$4.4 billion this year, a big jump from S$1.1 billion five years ago, PayPal’s Study On Online And Mobile Shopping Insights showed. ...
http://www.todayonline.com/commentary/wh...epage=true
I noticed the same trend, base on other reports, but I have lost the link.
“夏则资皮，冬则资纱，旱则资船，水则资车” - 范蠡
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(25-02-2015, 08:35 AM)natnavi Wrote: I would like to add that most brick and mortar shops compliment their sales via online. Those that want to save cost, will rely on third parties sites such as Qoo10 or Amazon or eBay.
If you have noticed, some IT products that are being offered on Qoo10, requires the buyer to go down to their shop to pick up their item; hence, that is why some items are cheaper to buy from such sites.
It does look like Challenger is moving away from Valore's accessories and I do welcome such a move. IMHO, challenger should focus more on higher priced items because they have leverage on their name.
As a consumer I do want to save money especially when it comes to bigger ticket items. At the same time , when I choose to buy from wherever, I would like to have a peace of mind that I'm not being con. The shop that I buy from needs to be trustworthy. Challenger ranks high in a name that people can trust.
Sites like Qoo10 elevates questionable shops by having a feedback section for potential buyers to gauge whether they would like to take the risk. When I buy from such sites I will need to do a risk assessment to see whether saving that $10 is worth not knowing whether I will receive a genuine product, or whether it will be defective, if it is defective, will I need to pay additional postage and how much time will all these incur to me.
Of cause all these risk assessment need not take place if I'm just buying a $10 accessory from an online store.
Two cents worth
(vested)
Mostly agree, but I doubt the company is moving away from Valore's accessories. It is moving away from Valore shops for sure.
I am yet to confirm the view. The 4Q report didn't tell much, and I am waiting for the AR, and upcoming AGM to confirm.
(vested)
“夏则资皮，冬则资纱，旱则资船，水则资车” - 范蠡
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One thing good about Challenger's stores is that their salepersons are mostly IT geeks; they can recommend you which items are really good/bad on the spot while other places read you the specifications on the boxes (worst one is Courts.....they ask you to read yourself).
That said, I rarely buy there. Maybe once in a couple of years if I need to replace ex and good quality item but the items usually can buy at expo or online straight from the brand's website.
Cheap accessories I usually anyhow buy online from popular web-stores.
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(25-02-2015, 09:51 AM)CityFarmer Wrote: Mostly agree, but I doubt the company is moving away from Valore's accessories. It is moving away from Valore shops for sure. I am yet to confirm the view. The 4Q report didn't tell much, and I am waiting for the AR, and upcoming AGM to confirm.
Sometimes, information is given in what is not being said, rather than what is said:
Word count of "Valore" in FY14 FR+PR = 1
Word count of "Valore" in FY13 FR+PR = 7
Valore took part in 2 recent international conferences, the most recent one being CES Las Vegas last month. As such, it's still not dead (yet).
The concept of a house brand is actually workable. Amazon successfully did it with their "Amazon Basics" accessories, which offered great value (& high quality) China sourced products. Unfortunately, Valore's quality left much to be desired.
Interestingly, Valore was championed by the same person responsible for 12buy.sg.
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(25-02-2015, 11:28 AM)lanoitar Wrote: Interestingly, Valore was championed by the same person responsible for 12buy.sg.
Scary, isn't it? First, lesson was pre-paid. Now the model has changed to post-paid.
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(25-02-2015, 01:34 PM)cif5000 Wrote: Scary, isn't it? First, lesson was pre-paid. Now the model has changed to post-paid.
Wait until the person gets to run the company itself. Then it will be everyone else paying.
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