SMRT

[sgd]

I was a bit taken back by the straits times one article on the ceo headings that say it is not possible to find and repair every flaw. I am shocked this means they are not interested to resolve it a technical issue. Attitude is not there already some more on national paper quite a disgrace for a ceo to say that.

They trying to get people to re-condition to this expectation because now at 5.8 milllion already having this problem later at 9 million how?

So what's the problem?

All systems in the world have built in buffers or mean time before failure meaning there is an optimum level environment where it is built to work in or work until and even plus a little more but exceed that threshold things start to break down. I dunno what the optimum level for mrt trains are but we hardly had problems when our pop was 3+ million and this was for many years, it started showing cracks when our population jumped.


You join a small new company as IT executive boss says we have only this budget for 30 people please go source for a good network file-sharing email and printer systems enough for 30 people. So being a good smart guy you will find something that you estimate is sized for 30 but also have a little buffer and room for up to 35-40 people so your life will be easy and got time to kopi with the pretty admin and secretaries

But after a few years business booms now headcount grow to 70 people double capacity and exceeded past your "buffers" so upgrade is the obvious choice but boss always says no money must buy mercedes or condo this year to look good for customer image. Can you go to simlim sq buy more memory or upgrade hardisk storage to fix this, so to avoid your performance bonus getting cut you obey and add more resource there are still a few complains here there but things are manageable what to do?

Business boom again now headcount exceeded 100 people everything has more than triple everyday you are firefighting or struggling after some issue either something has crash or system damn slow, surfing internet damn slow, pretty secretaries are giving you dagger looks - bad sign.

boss tells you "Hire you is to solve problems for us not create problem for me, fix it or I do something" - *gulp*

So what's the problem in mrt. Is it a system problem, a management problem, a micro-managing boss "at the top" problem?